Guest Service Agent - Digital Light Canvas (1 year contract)

• Greet and direct guests and visitors entering the Digital Light Canvas.
• Ensures that the Digital Light Canvas is kept clean and well-maintained.
• Interact with and answer guests' and visitors' questions to provide for a service-minded experience on the Digital Light Canvas.
• Be able to lead tours and be conversant during the tours about local points of interest and attractions.
• Be conversant with all facets of Digital Light Canvas operations including fire safety and emergency related procedures.
• Monitor activities on the Digital Light Canvas and reports any suspicious characters, items or/and activities to the Security Department.
• Adhere to departmental and organizational benchmarking standards.
• Attend training sessions as and when scheduled.
• Attend scheduled departmental meetings and daily briefings as required.
• Contribute ideas to improving the operations of the Digital Light Canvas.
• Perform any other duties and responsibilities as and when assigned by the management.

• Minimum GCE O Level.
• Certificate in Hospitality Operations from a recognized institution is preferred.
• Prior experience in the same capacity is an advantage.
• Excellent guest relations and communication skills.
• Very conversant in English.
• Candidates must have a fair command of spoken and written English.
• Pays attention to details and have strong customer service skills.
• A team player who is organized and is able to work with minimum supervision.
• Well-groomed and professional disposition.
• Able to speak in front of groups.

Marina Bay Sands